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Account Executive, Catering & Conference Services

Not provided

$46,200 - $71,600

3 weeks ago

Job Description

As a Catering & Conference Services Account Executive, your enthusiasm and belief in brand will allow you to share The Cosmopolitan of Las Vegas' new and returning customers. With your rare blend of determination and empathy, you will encourage original adventures while maintaining the comfortable, friendly rapport that keeps customers coming back.

PRIMARY JOB DUTIES:

Duties include, but are not limited to, the following: Develop and maintain relationships or partnerships with travel agents, hotels, retailers, and special interest groups, and work with them to develop packages that involve utilizing the property's catering services. Represent the property through conducting conferences and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business. Meet with and entertain customers, conduct property tours, participate in tradeshows, industry and community events to promote facilities and services. Negotiate contracts, meet with customers and set and establish agreements with vendors. Maximize revenue and promote relationships through negotiation of services and prices. Assist with the catering services forecasts and budgets and provide detailed reports of Catering Service activities. Maintain training manuals for Catering Operation and delegate responsibilities with team-effort functions. Create a comfortable atmosphere for guests and provide exceptional guest service that differentiates us from the competition. Assist in sales efforts for the overall property. Assure fire laws are complied with and provides floor plans to Fire Marshall as required. Create BEO's specific to all meetings and functions from group specifications and prepares them for distribution to both the client and internal department as outlined in the SOP's. Create a positive working relationship with internal departments to enhance the experience delivered to our clients. Actively engage in the Act-Learn-Act opportunities to continually improve department operational flow and profits. Other duties as assigned.
QUALIFICATIONS:

Required: Minimum of two years in Luxury Resort Environment within high volume Catering & Conference Services. Intermediate skill level for Microsoft Outlook, Power Point, Word, Excel, and Delphi or event management software. Strong written and verbal communications skills with the ability to effectively communicate in English. Ability to communicate effectively in one-on-one, small group, and large group situations. Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to navigate inventory management applications. Strong organizational skills. Ability to respond to inquiries from employees or guests. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Full knowledge and understanding of company and department rules, policies and procedures. Proven experience working in an organized, methodical, and detailed oriented environment. Polished appearance and demeanor. Excellent customer service skills. Ability to successfully lead and mentor a team. Ability to obtain and maintain full knowledge and understanding of company and department rules policies , procedures and state & federal regulatory requirements. High School diploma or equivalent. At least 21 years of age.

Preferred: Bachelor's degree in a related field. Working knowledge of LMS and or any other Lodging Management Systems.

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role requires: Work is performed in an office environment. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. Constant contact with executives, department management, applicants, employees and guests. Prolonged sitting or standing and mobility. Bending and reaching. Transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs. Strong eye/hand coordination. Use of standard office equipment. Basic math. Ability to push and/or pull item up to 5 lbs. Ability to distinguish letters, numbers and symbols. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

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