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Alarm Dispatch

Not provided

$17 - $23

3 weeks ago

Job Description

Position Summary: Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests and assist in training new dispatchers.   Job Duties:  Answer and follow-up incoming signals, alarm and trouble.  Initiate outbound calls to customers, police agencies and emergency contacts.  Provide customer service when needed.  Coordinate with service technicians regarding service issues.  Process daily printouts of alarm activity.  Assist in training new dispatchers.  Identify solutions to daily problems.  All other miscellaneous responsibilities and other duties as assigned.   Requirements:  No prior experience required.  1-2 years preferred.  High school diploma or equivalent REQUIRED.  1-2 years post-high school education preferred.  Good communication skills required.  Basic data entry and retrieval skills required.   Final applicant must have ability to pass pre-employment background check and drug screen.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching .

 

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