Customer Supply Chain Specialist

Customer Service Specialist - We offer an award-winning culture and career development opportunities with an exciting global brand

 

We are a fast-moving Consumer Goods company, who also happens to be the #1 Premium Chocolate manufacturer in the United States. Come grow with us and make an impact while enjoying many popular perks—including flexible summer hours, made-for-you development plans, our beautiful seacoast location, generous paid time off and (of course) free chocolate! Seriously, what’s more fun than chocolate?

 

The Company:  As the second-largest subsidiary in Lindt & Sprüngli’s global organization, we pride ourselves on providing exceptional experiences for our employees and consumers. Lindt is consistently recognized as a “best place to work,” receiving both state and regional awards. We believe in working together to drive results and provide employees opportunities to realize their full potential - both professionally and personally.

The Value You Will Add : We’re looking for a Customer Service Specialist who will bring their subject matter expertise to help Lindt (USA) provide our customers and valued partners with consistent high levels of service, timely and accurate communication, and solutions that support our collective business objectives.   Your contributions are an essential part of Lindt’s supply chain.  Your daily operations supply cross-functional support to the wholesale division and drive positive performance metrics pertaining to logistic goals.  Additionally you are responsible for accurately advancing customer POs and ensuring on-time delivery of wholesale orders. 

 

The Location:   Lindt (USA) is based in Stratham, NH. Our employees live and work just minutes from local beaches, skip over to Massachusetts or Maine for weekend outings, and enjoy hundreds of restaurants, boutiques, theaters and breweries in neighboring Portsmouth, NH.

 
The Skills That Will Make You Successful in This Role:

Required, but not limited to Minimum five years of customer service experience in a manufacturing setting (or a combination of education and experience) Demonstrated proficiency with a computer and MS software ERP systems experience Solid written and verbal communication skills Excellent knowledge of logistics and order processing in a manufacturing environment Proficient in Excel Ability to multi-task and operate effectively and professionally in demanding situations Associates degree

Preferred: Bachelors degree

Why Should You Apply? Who Doesn’t Love Chocolate? Exciting International Company with International Opportunities Award-Winning Culture & Work Environment Live & Work Just Minutes from the NH Seacoast, Massachusetts, Maine and More Our Core Values: Passion For The Best - At Lindt we have pride and passion for what we do – we aspire for excellence in everything. In It Together - At Lindt we are one team with a shared purpose – we invest in our relationships and value each other. Always Evolving - At Lindt we shape our future – we take opportunities to improve, adapt to change and build on our strengths. Make An Impact - At Lindt we take responsibility for driving results – we focus on what matters to deliver on our commitments.

 

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, transgender status, disability, age, veteran status, or any other classification protected by state, local or federal law.

 

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.