Mood Media Corporation is a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers with a view to driving incremental sales at the point-of-purchase. Operating through its two principal divisions; In-Store Media and Retail Point-of-Purchase; Mood Media Corporation works with more than 800 retail chains in more than 40 countries throughout North America, Europe, Asia and Australia.
The Enterprise Billing Specialist is responsible for billing functions for Mood Media’s top Enterprise clients. This includes timely and accurate billing/invoicing for our clients’ variety of media services on a daily and monthly basis. In-depth knowledge of 3rd party billing platforms and accounting reconciliation procedures is required. High attention to detail in reviewing services provided and extended warranties for many large brand clients. Excellent communication skills with internal and external clients to resolve all disputes. Ownership of each client profile to ensure their experience with Mood Media is the best it can be will minimize collection efforts on open A/R.
Essential Job Functions and Responsibilities: Responsible for invoicing enterprise clients Manage a client portfolio that may vary in size based on business needs Become the business, functional owner, and SME of partner billing systems Evaluate current capabilities of merchant and partner billing systems and develop requirements for any gaps and future needs. Able to create custom excel invoices Assist management with invoice distribution Accurate invoice creation and distribution: reviewing order accuracy, receive purchase orders, validate data provided by operations, invoice note creation, and order fulfillment Adhere to specific customer billing needs and timeframe requirements Review and/or administer the billing process and eligibility monitoring functions for contract billing. Monitor contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies and recommend cancellation of contracts when deviations occur. Own account reconciliation of AR based on client specific billing requirements Review project billing requests for compliance with company guidelines. Project manage an effective billing process by collaborating and engaging project management, pricing, service, and order to cash teams. Prepare project invoicing and transmit to client per client terms and conditions. Engage and maintain communication with project management for missing data and information required to complete project billing requests. Review and evaluate contract budgets, expenditures, and authorizes contract disbursements. Document work and produce progress and summary reports that provide current and historical data in multiple areas related to assigned contracts. Confirm all invoices transmitted have been received by client. Follow up with client for invoice payment date. Track invoice disputes with clients, make adjustments as directed by client and approved by project management, and resubmit invoices to client timely. Adjust or credit invoices due to errors or cancellation, determine root cause for credit Manage Mood Media sub-ledger to clients’ 3rd party systems Expedite timely payment via phone, email or collections letters while meeting required daily quotas Ability to problem solve and troubleshoot through client issues Communicate with client to determine issue and resolution to ensure timely payment
Education: College Degree preferred; 3-5 years of related business experience.
Knowledge/Skills/Abilities: 1 - 3 years of related Accounts Receivable experience Excellent computer skills including ability to learn new computer software & systems Ability to handle high volume -- Approx 50 tasks per day Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required Detail oriented with strong analytical skills Knowledge of billing and receivable management preferred Intermediate knowledge of Excel Knowledge of basic accounting principles Strong decision making skills with little to no supervision Works well with others as team work is essential for success
Mood Media is an Equal Opportunity Employer M/F/Disability/Veteran Visit us online at www.moodmedia.com