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Lead Physical Therapist - Joliet

Not provided

$79,256 - $118,884

2 months ago

Job Description

 

Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!

Are you ready to challenge the expected to deliver the extraordinary?           

Reporting to the Manager Physical & Occupational Therapy, the Lead Physical/Occupational Therapist is responsible for patient care as well as supervising staff within the practice. The Lead assists with overseeing daily clinic operations, staff scheduling, staff development, productivity and quality outcomes and addresses issues with staff and patients. The Lead will keep the Manager/Senior Manager apprised on issues involving operations, work flow, customer satisfaction and employee relations. The successful candidate will be responsible for maintaining high schedule utilization within the clinic, monitoring specified metrics for all staff, facilitate issue resolution, and maintain high physician satisfaction. The Lead Physical/Occupational Therapist must have the ability to prioritize multiple tasks; to work effectively in both independent and team environments; to be organized with attention to detail and follow through; possess diplomacy and strong interpersonal skills; have an ability to problem solve, think creatively and possess a strong sense of urgency.

The Lead Physical/Occupational Therapist ensures work is accomplished in accordance with DMG policies and external government laws and state regulations. Seeks opportunities to improve operations and is an active member of both their assigned clinic and the department as a whole. This individual would work a minimum of 32 scheduled hours/week, these work hours would occur at a minimum of 4 week days/work week.

The Journeys and Adventures that Await:

In collaboration with Managers, the Senior Managers, and the Director of Physical & Occupational Therapy, the Lead promotes all aspects of the Physical & Occupational Therapy department throughout the DMG organization by: Performs patient care in alignment with the respective job description (Staff Physical Therapist/Staff Occupational Therapist). Will perform and delegate necessary tasks to both provide quality patient care and maintain efficient work flow at the site. Assessing work of staff at assigned site against expected outcomes. This includes productivity, quality and efficiency. Assisting with hiring, orientating and training new staff; this may be done in partnership with Clerical Leads, Program Coordinators or Senior Administration as needed. Training may be done in partnership with site staff as appropriate. Assisting with performance appraisals during annual review period as well as assisting with interim performance reviews with new staff. Supervises work performed by site staff. Counsels and coaches the team by guiding, directing, motivating and mediating conflict resolution. Ensuring work expectation, DMG and Practice policies are communicated and responsibilities are understood. Meeting regularly with Manager/Senior Manager to be a participant in planning discussions for goals for the practice and individual staff members/therapists. Insures high quality patient experience during all hours of patient care; acts as a resource regarding clinical issues. Directs staff questions to appropriate therapists, Program Coordinators and Managers as needed in order to ensure questions are answered. Responding to patient complaints and working to resolve concerns. Appropriately involves Manager/ Senior Manager as needed if resolution cannot be reached. Utilizing customer feedback data to determine areas of consideration and implementing changes and process improvement as needed. Managing and maintaining a flow of communication within the department including feedback from referring physicians and updates on projects and initiatives. Supporting staff members in growth and development of their career interests and providing recognition to staff that has gone above and beyond. Attending and actively participating in meetings and conference calls as requested. Maintaining files and records according to DMG, and HIPPA guidelines as appropriate and as relevant. Reviewing and Approving/Denying site time off requests, evaluating need for additional coverage. Editing and Approving site staff timecards. Ensuring that new patient evaluations labeled "priority" are seen within a timely manner at site by either themselves or working with staff therapist to add patient on to schedule in order to demonstrate commitment to the QEA goal of access. Demonstrating competence in applicable professional skills. Performing other duties as assigned from time to time.

The Experiences You Bring: Bachelor's Degree in physical therapy or occupational therapy. Current PT or OT license in the state of Illinois. Demonstrated computer skills are required. Two or more years of clinical experience. Knowledge of clinical processes, appropriate therapy procedures, documentation requirements, and outcomes. Deep understanding of the fundamental relationship requirements between the Physical and Occupational Therapy department and members of the DMG physician and clinical community. Must be able to get along with others, be a team player, and accept feedback from others. Attention to detail and follow-through. Problem solving, lateral thinking and reasoning skills. Communication skills.

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