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Manager, Catering & Conference Services

Not provided

$40,200 - $62,300

1 month ago

Job Description

As a Catering and Conference Services Manager you will assist in arranging events that will peak curiosity and tickle the taste buds of our guests. In this multi-faceted role, you will be at the center of service activity, accommodating the requests of a diverse group while maintaining a comfortable atmosphere in our urban playground.


Duties include, but are not limited to, the following: Sell and service both catering and general property services. Manage catering and conference service reservations and booking for guests. Produce group premiers and appropriate documentation specific to each group e.g. BEO's, internal emails etc. Provide detailed reports of Catering Service activities. Create catering packages for theme casino events. Prepare estimates and quotes of catering and conference services to guests, event planners and group coordinators. Maintain current knowledge of property services, amenities and events and provides same to guests. Enhance and create sales in local markets. Supervise and evaluate work of Catering Administrative staff. Participate in the interviewing, selection and management of employees. Ensure that employees maintain valid/active licensing for their specific job/role. Other duties as assigned.

Required: At least one year of experience in luxury resort environment within sales, catering conference services or banquet operations Strong computer skills with Microsoft Office and basic administrative office task. Excellent attention to detail. Experience with sales contract process. Polished appearance and demeanor. Excellent customer service skills. Strong written and verbal communication skills with the ability to effectively communicate in English. Ability to successfully lead and mentor a team. High School Diploma or equivalent. At least 21 years of age.

Preferred: Working knowledge of Delphi and or any other convention sales and event management software. Previous experience in a large, luxury resort environment. Two years of experience in catering and conference management. One year of management experience.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role requires: Work is performed in a Sales and Catering office environment and throughout the resort. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. Constant contact with executives, department management, applicants, employees and guests. Prolonged sitting or standing and mobility. Bending and reaching. Transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs. Eye/hand coordination. Use of standard office equipment. Basic math. Ability to push and/or pull items weighing up to 5 lbs. Ability to distinguish letters, numbers and symbols. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

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