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Regional Credit Manager

Watsco Inc.

Houston, TX

Not provided

Not provided

3 weeks ago

Job Description

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business to business (B2B) environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets.  CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs. 

 

We currently have an exciting opportunity for results-oriented Regional Credit Manager based in Houston, Texas.

 

The primary objective of the Regional Credit Manager (RCM) is to assist sales in the maximization of customer profit while minimizing the risk of A/R loss. To accomplish this, The RCM will provide credit risk analysis for the South Texas region of Carrier Enterprise’s total Customer Credit Portfolio. Responsibilities include identifying, gathering, analyzing and interpreting any and all types of relevant credit and financial information on existing and prospective customers. In addition, the RCM, with the assistance of a Credit Team of professionals, is to ensure the credit portfolios continually meets regional and corporate A/R goals for maximizing the speed and ease of cash collections and minimizing delinquencies, DSO, bad debt losses and costs of collection.

The RCM will maintain a detailed knowledge of all customer account activity from order through cash collection. The RCM will identify process issues leading to repeated payment delays or deductions and recommend and implement “order to cash” process improvements that will result in greater customer satisfaction and improved payment and profit performance. The responsibilities of this position will generally focus on A/R, Credit & Collections and Controls.

Additional special projects may be assigned.

Essential Duties and Responsibilities include the following: Solid business acumen and understanding of financial proficiency with Microsoft Office applications. Monitor industry, customer and general market conditions for changes that might impact portfolio credit terms and/or current receivable value. Proactively build and strengthen relationships with customers, sales managers, trade association peers, banks and legal experts to improve the depth and timeliness of risk analysis information. Take a lead role in the escalation of collection issues that are approaching 90 days past due; review weekly past due reports to coach and provide guidance to Credit team. Work closely with Revenue Risk Management team to ensure account reviews remain current. Exceptional reasoning and analytical skills to interpret financial statements, including footnotes, and the significance of key financial ratios. Collaborate with customers and the sales team to diffuse difficult order hold issues Outstanding written and interpersonal skills with the ability to communicate and negotiate with customers in a pleasant yet firm manner with a proven track record of building rapport, cooperation and teamwork with management, staff and internal and external contacts. Utilize reporting to identify trends that point to revenue cycle issues that require improvement. Recommend and participate in system testing, development, policy clarification, and process and procedure upgrades both as required by Corporate Credit and the Director of Finance. Continuously consider and recommend process improvements that will enhance customer relationships and cost savings to our organization. Conducts business in a principled and ethical manner and maintains confidentiality of all company and client information. Ability to manage multiple priorities.

 

Supervisory Responsibilities Manages a team of Credit professionals Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

 
Bachelor's degree (B. A.) from four-year College or University in Business or Finance. Minimum of 5 years related experience and/or training in credit and collections. A minimum of 3+ years of experience leading a team of credit professionals. Has strong verbal and written communication skills, problem solving skills, result oriented and is a team player who produces results.

BrightJump Recommended Skills

Credit Analytical
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