Supports the Store Management team, in the achievement of the store's goals, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.
CORE ACCOUNTABILITIES: Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals. Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs. Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards. Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives. Maintain visual merchandising standards consistent with company brand strategies. Partner with management team on the implementation of monthly visual directives. Complies with and adheres to all company policies and procedures Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team. Candidates must be at least 16 years of age Must have two or more years of retail experience Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts. Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team. Able to effectively communicate in verbal and written English Able to accomplish multiple tasks in a fast-paced environment Able to work effectively with others in a team-oriented environment and provide excellent customer service Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities. Ability to lift, push, and pull up to 25 pounds regularly Ability to lift, push, and pull up to 50 pounds occasionally